Terms and Conditions

Zazyjao - Custom Landscaping & Garden Design

1. Acceptance of Terms

By accessing and using the services provided by Zazyjao Custom Landscaping & Garden Design, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and Zazyjao. If you do not agree with any part of these terms, you must discontinue use of our services immediately.

2. User Obligations and Responsibilities

As a user of our services, you agree to the following obligations:

  • Provide accurate and complete information regarding your landscaping project requirements
  • Ensure property access is safe and unobstructed during consultation and service delivery
  • Obtain necessary permits and approvals required by local authorities before project commencement
  • Maintain confidentiality of any proprietary design concepts shared during consultation
  • Make timely payments according to agreed schedules and terms
  • Communicate any changes to project scope or requirements promptly
  • Respect our staff and contractors during all interactions and site visits

3. Service Limitations and Scope

Zazyjao provides custom landscaping and garden design services within defined parameters. Our services are subject to the following limitations:

Services are contingent upon weather conditions, seasonal availability of materials, and local regulatory requirements. Project timelines may be adjusted due to unforeseen circumstances beyond our control, including but not limited to extreme weather events, material shortages, or permit delays.

We reserve the right to decline projects that fall outside our expertise, pose safety risks, or conflict with environmental regulations. All design recommendations are based on site conditions at the time of assessment and may require modification if conditions change.

4. Intellectual Property Rights

All design concepts, plans, drawings, specifications, and creative materials developed by Zazyjao remain our exclusive intellectual property. This includes:

  • Original landscape design concepts and architectural plans
  • Plant selection guides and custom planting schemes
  • Technical drawings and construction specifications
  • Proprietary design methodologies and processes
  • Photography and documentation of completed projects

Clients receive a limited license to use approved designs solely for the specified project location. Reproduction, distribution, or modification of our designs without written consent is strictly prohibited and may result in legal action.

5. Liability Limitations and Disclaimers

Zazyjao's liability is limited to the maximum extent permitted by law. We shall not be liable for:

  • Indirect, consequential, or punitive damages arising from service delivery
  • Plant mortality due to factors beyond our control including weather, pests, or client maintenance
  • Damage to existing structures or utilities not properly marked or disclosed
  • Delays caused by permit processes, weather conditions, or material availability
  • Changes in property value or aesthetic preferences following project completion

Total liability for any claim shall not exceed the total amount paid by the client for the specific service giving rise to the claim. This limitation applies regardless of the legal theory under which damages are sought.

6. Dispute Resolution and Governing Law

Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with applicable arbitration rules. Prior to formal proceedings, parties agree to engage in good faith mediation attempts. These terms are governed by local jurisdiction laws, and any legal proceedings shall be conducted in the appropriate local courts.

The prevailing party in any dispute shall be entitled to recover reasonable attorney fees and costs. If any provision of these terms is deemed unenforceable, the remaining provisions shall continue in full force and effect.

7. Payment Terms and Cancellation Policy

Payment schedules are established at project initiation and must be adhered to for continued service delivery. Late payments may result in project suspension and additional fees. Cancellation requests must be submitted in writing and may be subject to cancellation fees based on project stage and resources committed.

8. Modifications and Updates

Zazyjao reserves the right to modify these terms at any time. Significant changes will be communicated through appropriate channels, and continued use of our services constitutes acceptance of updated terms. We recommend periodic review of these terms to stay informed of any changes that may affect your rights and obligations.

These Terms and Conditions are effective immediately and govern all current and future service agreements with Zazyjao Custom Landscaping & Garden Design.